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QueuePro Enterprise BI dashboard comparing live queue performance across several branches
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QueuePro Enterprise

Unlimited counters, AI routing, multi-branch management, and advanced BI reporting.

Contact us for pricing

What's Included

  • Unlimited counters & branches
  • AI-powered routing
  • Multi-language kiosk
  • Advanced BI dashboards
  • REST API & webhooks
  • Dedicated SLA support

Product Overview

QueuePro Enterprise scales to thousands of customers per day across multiple branches. AI-powered routing, real-time BI dashboards, multi-language kiosk, and full REST API access.

QueuePro Enterprise: queue management for multi-branch organisations

QueuePro Enterprise is the full edition of our smart queue management platform, built for organisations that serve thousands of customers a day across several branches. It removes the limits of the Lite edition: counters and branches are unlimited, and AI-powered routing sends each visitor to the right agent at the right time, helping to cut average wait times by up to 60%.

Head office gets advanced BI dashboards covering every location, while visitors check in at a multi-language kiosk. A REST API and webhooks connect the queue to the systems you already run, and dedicated SLA support keeps the service dependable. Pricing is tailored to your branches and requirements, so contact us for a quote based on your own operation.

What QueuePro Enterprise adds

AI-powered routing

Real-time analytics and machine learning assign each customer to the right agent at the right time, balancing load across counters and reducing average wait times by up to 60%.

Unlimited counters and branches

Add as many counters and locations as you need and run them all from one platform, with priority and VIP lanes wherever your service model calls for them.

Advanced BI dashboards

Compare queue performance across branches in real time, so managers can staff to demand and spot bottlenecks before customers feel them.

REST API and webhooks

Connect QueuePro Enterprise to your CRM, ERP or appointment systems through full REST API access and webhooks, backed by our system integration team.

How an Enterprise rollout works

  1. Discovery

    We map your services, branches, counters and priority rules with your team and agree how the queue should behave at each location.

  2. Configuration and integration

    We configure AI routing, kiosks, displays and dashboards, then connect the platform to your existing systems through the REST API and webhooks.

  3. Pilot one branch

    One location goes live first, so you can measure results against your current process before extending the rollout.

  4. Roll out with dedicated support

    Remaining branches follow with staff training included, and dedicated SLA support stays with you long after go-live.

Who QueuePro Enterprise is for

Government service centres

Public offices handling appointments and walk-ins across several sites, with multi-language kiosks for the communities they serve.

Hospitals and healthcare networks

Outpatient departments, labs and pharmacies that need routing by department and a single view of demand across locations.

Banks with branch networks

Branches that separate teller and advisory flows, prioritise premium customers and report performance centrally.

QueuePro Enterprise FAQ

How is QueuePro Enterprise different from QueuePro Lite?

QueuePro Lite covers up to three counters with a display board, SMS alerts and basic analytics. Enterprise removes those limits with unlimited counters and branches, and adds AI-powered routing, a multi-language kiosk, advanced BI dashboards, REST API and webhooks, and dedicated SLA support for high-volume organisations.

How much does QueuePro Enterprise cost?

Enterprise pricing depends on the number of branches, counters and integrations you need, so we quote it individually instead of publishing a single price. Contact us or request a demo, tell us about your operation and we will prepare a proposal that matches your requirements.

Can QueuePro Enterprise integrate with our existing systems?

Yes. Enterprise includes full REST API access and webhooks, so queue events can flow into your CRM, ERP or other business systems. Our System Integration service adds API gateways and pre-built connectors for platforms such as Salesforce, SAP and Oracle, with data transformation, error handling and retry logic built in.

What support comes with QueuePro Enterprise?

Enterprise customers receive dedicated SLA support. Through our Training and Support service you also get structured onboarding, tailored staff training and a dedicated customer success manager, plus a support portal with ticket tracking, live chat and a knowledge base.